MANAGING DIRECTOR, ENTHUSIASTIC TEAM MEMBER
Ken combines entrepreneurship with a passion for Charlie’s Cookies – what a great mix! He has spent the last eight years getting to know the food industry inside out and loves it of course- warts and all! This understanding blended with his business acumen is a wonderful combination for Charlie’s leadership. But what makes him the best boss man is his wicked sense of humor!
JACKY MAGID (AKA JACKSTAR)
COOKIE-LOVER, INNOVATOR & SALES DIRECTOR
Every company needs a ‘type A’ personality. Jacky’s filled with energy and enthusiasm and like her name suggests, is a “Jack of all trades”. At Charlie’s she manages processes and systems, sales, marketing and is responsible for developing the sensational new tastes of Charlie’s Cookies. Chatting with Jacky about cookies is a joy – so if you’re a customer, potential customer, distributor or fan please feel free to bombard her with cookie requests. She loves cookie requests!
IAN SAVAGE (AKA MR CERTIFICATED!)
COMPLIANCE MANAGER & PROCESS WIZZ!
From wrapping cookies to packing orders there’s not much this warehouse wiz can’t do! So now he analyses product sales, streamlines warehouse and production functions, manages our food safety program and I’m sure he’d take on other jobs if we asked. Hailing from the beautiful state of South Australia, he is a mad Sydney Swans supporter and a fantastic addition to the Charlie’s team.
Adam has chocolate running through his veins. When it comes to managing a team – he is Mr.Sweet. When it comes to making sure our cookies are perfect – he takes no prisoners.
ASSISTANT PRODUCTION MANAGER AND MASTER OF SWEETS
Bronwyn comes from a rich (and sweet) background as a pastry chef. She not only assists Adam to make the bakery a well-oiled machine, but she heads up the New Product Development bakery team.
WAREHOUSE MANAGER AND MORALE BOOSTER
Phil runs the warehouse ‘like a boss’. He does with it ease and a smile on his face. When you need cookies in a hurry – he’s the one making it happen.
CHIEF COOKIE MIXER, BAKERY TEAM
Magic Mixer; Tall Paul and now our morning shift supervisor… our dedicated and experienced cookie dough maker has many nicknames, but one special talent – dreaming up new ideas to improve and grow our cookie selection. Actually, make that two talents – Paul is also excellent at golf. Seriously, don’t tee off with him unless you’re okay with coming second.
PASSIONATE MARKETING & COMMUNICATIONS MANAGER
Marianna has been lured from the world of advertising by the smell of freshly baked cookies. From launching new product lines to liaising with media – she’s keeping cookie fans in the know.
HEAD BEAN COUNTER
Joelle is our sharp as a tack Finance Manager. She can work a spreadsheet like a boss. If you need a report run, an account set up or payments tracked – Joelle is there dotting the ‘i’s and crossing the ‘t’s.
CUSTOMER SERVICE SUPERSTAR
With a background in air-hosting, Charlie’s customers will feel as though they’re flying the friendly skies. Whether you’re after pricing, samples or just checking on a delivery – please fasten your seatbelts and enjoy the service (inflight refreshments will be Charlie’s Cookies of course ;).
OFFICE & ADMIN CHAMPION
Making sure your orders and enquiries are looked after with diligence and care. Annick ensures your cookies are there – when and where you need them!
BUBBLY NSW REPRESENTATIVE
If you’re in NSW, don’t miss the opportunity to meet the adorable Nicole. Nicole has a pedigree history in sales, running her own athletics brand and Puma franchise. Nicole knows business and she knows how to help you with yours.
VIC (NORTH WEST) REPRESENTATIVE
Our Victorian foodservice outlets have the pleasure of the very sweet Lidia at their service. Lidia is a consummate foodie and her attention to detail will ensure your treats are the perfect compliment to your business.
VIC (SOUTH EAST) REPRESENTATIVE
Cathie comes to us with a background in food ingredients and catering. She’s diligent and thorough and has a great understanding of the South Eastern Victorian region.